Contact Us – Get in Touch
We welcome questions, feedback, and general enquiries from anyone who visits our site. Whether you have spotted something that needs updating, want to share your thoughts, or simply need a bit of guidance, we are here to help.
Our team reviews every message we receive and aims to respond within two working days. We do not operate a live chat service, so email is the most reliable way to reach us directly.
How to Reach Us
Send your message to: [email protected]
To help us respond as quickly and accurately as possible, please include the following in your email:
- A clear subject line that summarises your enquiry
- As much relevant detail as you can provide
- Your preferred name, so we can address you properly
What You Can Contact Us About
We are happy to hear from readers on a wide range of topics, including:
- Content queries – If you believe any information on our site is inaccurate or out of date, please let us know. We take editorial accuracy seriously and will investigate promptly.
- General feedback – Positive or constructive, your feedback helps us improve the quality and usefulness of our content.
- Corrections and updates – If something has changed and our pages have not yet reflected that, we appreciate the heads-up.
- Accessibility concerns – If you are having difficulty using or reading any part of our site, please tell us and we will do our best to assist.
Responsible Use of Our Site
We are committed to providing information that is clear, honest, and responsibly presented. If you have concerns about gambling-related harm — whether for yourself or someone you know — we encourage you to seek support from a dedicated helpline or support organisation in your area. We are not a counselling service, but we take these matters seriously and will always point you in the right direction.
Response Times
We aim to reply to all emails within two working days. During busy periods, it may take slightly longer, but we will always get back to you. We do not respond to unsolicited commercial emails or bulk outreach.
Thank you for taking the time to get in touch. We value every message and look forward to hearing from you.
